Roles and Responsibilities
1 Network Management: Setting up, maintaining, and troubleshooting the organization's computer networks, including LANs, WANs, intranets, and internet connections.
2. System Administration: Managing servers (window server- 2022, 2019, 2012, 2016,File Server-Z Drive and LINUX) Installing, configuring, and maintaining software applications and hardware devices, including desktops, laptops, printers, and other peripherals.
3. User Support: Providing technical support to end-users, troubleshooting hardware and software issues, and assisting with IT-related inquiries. Must be aware of taking remote access using Any desk, VNC & RDP.
4. Data Backup and Recovery: Implementing and managing data backup solutions to ensure data integrity and implementing disaster recovery plans to minimize downtime in case of system failures.
5. IT Asset Management: Tracking and managing IT assets, including hardware, software licenses, and other resources, to optimize utilization and budgeting.
6. Well Versed with Operating systems, Firewalls(Policy Management), Routers
7. Aware of the functionalities of Active Directory: Authentication, Authorization, Single Sign on (SSO), Group policy, directory replication, LDAP Support
8. Have basic understanding of different types of Topology, OSI Layers (Physical, Data Link, Network, Transport, Session, Presentation, and Application), Hub & Switches, and MySQL.
9. Security Management: Implementing and maintaining security measures to protect the organization's computer systems, networks, and data from cyber threats.
10. Patch Management: Ensuring that all systems and software are up to date with the latest patches and updates to protect against security vulnerabilities.
11. Emergency Response: Responding to IT emergencies, such as system outages, security breaches, or data loss incidents, to minimize disruption and restore normal operations as quickly as possible.
12. Stay Updated: Keeping abreast of technological advancements, industry trends, and best practices in IT to continuously improve IT infrastructure and services.
Certification: Cisco Certified Network Associate (CCNA), Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), CompTIA Server+, CompTIA Security+, Microsoft Certified: Azure Administrator Associate
Experience:
- The incumbent must carry 2-3 years of experience.